Friendly service from the moment they took my call. My spouse and I were in a predicament en route home out of state from a long road trip when our vehicle broke down just East of Albuquerque. After trying 6 other auto shops in the area being told they wouldn’t be able to look at our car until the following Monday or Tuesday (it was Wednesday!) One Stop Auto Care’s Steve said while they were overbooked, they didn’t like turning anyone away in our situation and said to have it towed to their shop, they would look at it that day and go from there. After waiting 2 plus hours for our tow truck to arrive, O was concerned that the shops status would have changed being that it was a couple of hours from our original call. Upon arrival to the repair shop, we were greeted by Anthony who explained everything to us thoroughly, stating they would run a diagnostic, check the water pumps, hoses and gaskets and would try to have us back on the road by mid afternoon the next day, unless the issue was more serious. Honest mechanics are hard to come by these days. If you find yourselves in a similar situation in the Albuquerque, NM area,, or for ANY auto repair needs, do yourselves a favor and call One Stop Auto Care’s team first! They had our car ready for us when promised, just under the amount they quoted us, AND back on the road with a safe, great running vehicle (yes, our own) that had no issues at all on our remaining 850 mile drive home. Thank you One Stop Auto Care for reviving our sputtering engine and inoperable vehicle and getting us back home safely!
We appreciate you taking the time to leave One Stop Auto Care a review of your experience. We know just how stressful car issues on a road trip can be, that's why we strive to provide quality services to ensure you get back on the road. We are happy to hear about your experience with our services and we're glad to hear you got home safely!
- One Stop Auto Care Albuquerque